Our deliveries take place from Monday to Friday.
If the delivery is not completed due to the recipient's absence, it is automatically scheduled for the following day. Payments via credit card and PIX are approved more quickly.
The term starts to be counted from the date of payment approval.
We deliver to all of Brazil via Packet Standard Import (Standard Package) via Correios.
Our products are shipped from the best international suppliers and arrive at the Curitiba International Center (CEINT) and are then released to your home.
Our delivery time is 12 to 20 business days.
The first exchange is on us.
Please note that the deadline for requesting an exchange is up to 7 calendar days after receiving the order.
To request an exchange, just send an email to contato@pontobaby.com.
The whole process is quick and safe.
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Our Guarantee 🔒
If the product you have chosen arrives at your home with a manufacturing defect, in accordance with the Consumer Protection Code, you have the right to exchange or return it within 7 days, if the manufacturing defect is verified. Your purchase is completely safe with us and we guarantee 100% satisfaction!
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